FAQ

For customers | For partners

For customers

What is Wellness Week?

Wellness Week is a celebration of wellness that takes place on February 17-24, 2020. During Wellness Week, customers can access special deals on treatments, workouts, meals, products and experiences from our brand partners. You’ll also be able to browse community events, hosted by our Event Partners. 

How many activities can I do?

You can book as many as you like! Please note however that reselling your booking is not allowed and you may be asked to show ID upon arrival. As a courtesy, please give 24 hours notice to any free events that you can no longer attend, so that someone else can have your spot. 

How do I pay? If I can’t go anymore can I get a refund?

Payment and refunds are organised between the customer and the individual vendor. Please contact them directly!

When will I know what vendors you have onboard?

We have just announced our first round of partners, and the second round will be announced on January 20. The deals will go live on the same day and will be bookable up until February 24. Because of capacity issues, some deals may not be available once all available spaces are filled.